Hi. I am Margarete, the founder of HostelObserver. And I started this blog to share my experience in becoming a hostel manager.
I love to learn and observe and share my experiences with my family and friends – so I thought bigger and now want to share what I learn with you.
I want to help other aspiring and dreaming hostel owners, managers and even staff to better run their own hostels. I want to help them avoid mistakes I made, like missing out on good instructions for a new staff member so they were overwhelmed – to the little life hacks such as that it is more important to have plates in the kitchen than forks for people to be able to eat.
I want to give you the insights from the front line of a hostel. No matter if you are in hospitality school and studying hotel management – or if you are a person who fell in love with hostels and does not know anything about this business. I want to give you free insights, inspiration, information and best practices from which you can learn – to open and take your hostel to the next level.
So whats my story:
After spending 7 years in the corporate and digital world I made my passion a reality and switched into hospitality.
I managed one of the biggest hostels in Germany.
I was available 24/7, had 40 people to recruit, onboard and train and in the meantime, I had to take care of inventory and waste while being there for every. single. guest.
So while I was busy running the hostel, I was looking for a resource that would help me make better, safer and faster decisions. Moreover, I was looking for inspiration about what other hostel executives do to motivate their staff and manage them fairly.
I never found such a resource that concentrated on hostels. So I created HostelObserver.
If you are a hostel owner, manager, staff or just hostel lover who wants to find inspiration and insights on how to manage a hostel, then this site is for you.
If you are a hostel executive hit by the corona crisis – and that will be 100% of all of you – this site will even more be useful to you.
HostelObserver is a platform that shares free information, guidance and education about ideas, technologies, services and personalities that can help you get through the crisis – even on a small budget and with little human resources.
We collect and curate information about ideas and technologies that are easy and quick to implement in order to help you save, streamline and digitalize your hostel processes.
We gather information about events, resources and personalities that can help your hostel adapt to the current events.
The blog provides information about best practice from the hostel world, gives insights about the latest trends in the hostel industry, hosts interviews with experts on topics such as hostel management, staff motivation, cost reduction, marketing, and hostel interior and gives the reader quick, easy and surprising advice on all matters hostel.